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Brighteon Admin @BrighteonAdmin@staging.brighteon.social
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Member since Jul 2020
@DiamondTNT We've sent you a couple of emails previously and weird that you are not getting it. We sent you a new email at your protonmail email, you can DM us and provide an alternate email if you still do not receive the new email we just sent.
@DiamondTNT Kindly check and reply the email we've sent you so we can resolve the concern you are experiencing.
@DiamondTNT This could be an isolated case or a browser setting issue since we do not see any current issue on the platform. We sent you a direct message and an email, if you can respond to any and provide a screenshot and the other information stated on our message so we can properly check and investigate the matter.
@RckOnMethuselah We've sent you a DM to get more information on the error you are experiencing.
@Russ580 @inlikeflint the HRS CSR channel is not the correct channel to report this issue. In the future please tag @BrighteonAdmin or email us at support@brighteon.com for immediate assistance on issues with the site. We apologize for the mix up. Please allow us few days to investigate the issue and coordinate with our R&D team. Thanks
@Russ580 @inlikeflint Hello there. Thank you for reporting this issue. We are going to look into it right away. To help us troubleshoot this issue, can you please let us know the browser you used?